If you want to automate the comment incorporation process, DO NOT use Acrobat's 'Send for Shared Commenting.' Your toolset will be extremely limited and you'll have to manually implement all the comments back into your InDesign file.If they have properly used the tools, you will be able to import those comments with either InDesign's built in 'PDF Comments' or DTP Tools 'Annotations' (my personal prefrence).If you need to merge comments from multiple people into one document, export each person's comments as an FDF file, then import those all back into your master PDF file.Teach them the importance of properly using the tools (how it's important for the technical accuracy of the content).Make sure they use Acrobat/Reader to input their feedback.Send them the PDF using your file sharing method of choice.So if you send your files to people via dropbox, be sure to disable dropbox commenting (in the dropbox web app), so the temptation to use it is gone. If you use Dropbx to share the document, sometimes people will use Dropbox commenting, which IS NOT compatible with Acrobat commenting.has a script that will convert sticky notes to drawing markups. If they insist on printing out the document, you'll need to have the your questions as drawing markups rather than PDF sticky notes. You can do a create comment summary, but that often just creates more confusion. The issue with that is that if I have asked questions (in sticky notes) on the technical document, the subject matter expert won't see them because sticky notes don't print. I've also seen some people print out the document, and then just do markup on the page, then hand it back to their admin assistant who will input their comments into the PDF.I've actually seen one of those third party softwares (Nuance) introduce random extra comments into a document. Other times, people will want to install a third-party PDF editor, but those aren't as reliable. Some folks will also say 'My company won't pay for Adobe.' If that's the case, you'll need to explain that Adobe Reader is free.So there will be some education required to get them to use the tools properly.

A lot of folks will just use sticky notes and red lines (because those are the default tools in the toolbar). The best bet you've got is to send them PDFs and try to get them to do proper markup in Acrobat.

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